Privacy Policy

When you use our website or submit an inquiry, we may collect: • Contact details you provide voluntarily — name, email address, phone number, and company name when you fill out our contact or audit request form. • Usage data — pages visited, time on site, and referral source, collected automatically via analytics tools (Google Analytics 4, Microsoft Clarity). • Cookie data — small files stored in your browser to improve your experience and measure campaign performance (see Cookies section below). We do not collect payment card details through this website. Payments are processed securely by Stripe or GoHighLevel, which have their own privacy policies.

We use the information we collect to: • Respond to your inquiry or audit request • Deliver the services you have contracted us for • Send service updates and relevant communications (you may unsubscribe at any time) • Analyse and improve our website performance • Measure the effectiveness of our advertising campaigns • Comply with legal obligations We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Our website uses the following tracking technologies: • Google Analytics 4 — measures traffic, user behaviour, and conversions. Data is anonymised where possible. • Google Tag Manager — manages all tracking scripts from a single container. • Meta Pixel — measures conversions from Facebook and Instagram advertising. • Microsoft Clarity — records session replays and heatmaps to improve usability. No personally identifiable information is captured. You can disable non-essential cookies at any time via your browser settings or our cookie consent banner.

Our website integrates with: • GoHighLevel — CRM, chatbot, and scheduling platform. Data submitted through forms or chat is stored in GoHighLevel's infrastructure. • Stripe — payment processing. We do not store card details on our servers. • Web3Forms — form submission relay service. • Cloudflare — CDN and DDoS protection. Cloudflare processes request metadata as traffic passes through their network. Each third-party service operates under its own privacy policy. We encourage you to review them.

We retain your contact information for as long as necessary to provide our services and comply with legal obligations. If you would like your data deleted, contact us at [email protected] and we will action your request within 30 days.

Depending on your location, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate data • Request deletion of your data • Withdraw consent for marketing communications • Lodge a complaint with a supervisory authority (EU residents: your local Data Protection Authority; Canadian residents: the Office of the Privacy Commissioner of Canada) To exercise any of these rights, contact us at [email protected].

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.